tag:traintool.statuspage.io,2005:/historyTrainTool Status - Incident History2024-03-18T16:34:41+01:00TrainTooltag:traintool.statuspage.io,2005:Incident/163224892023-03-02T10:00:00+01:002023-03-02T11:13:37+01:00Servers traintool.com Offline<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> CET</small><br><strong>Resolved</strong> - A problem on the side of True. Servers were offline, so no-one could access the .traintool.com domains, and were shown a 503 error.</p>tag:traintool.statuspage.io,2005:Incident/99185212022-05-05T11:50:23+02:002022-05-05T11:50:23+02:00Android app is experiencing issues<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>11:50</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>11:49</var> CEST</small><br><strong>Update</strong> - We have resolved the issue. Only a few users were affected.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>10:26</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>10:19</var> CEST</small><br><strong>Investigating</strong> - Some users are experiencing issues with the stability of the app for Android. The problem seems to appear directly after login. We're currently investigating this problem.</p>tag:traintool.statuspage.io,2005:Incident/72255802021-06-27T11:00:34+02:002021-06-27T11:00:35+02:00Server Maintenance<p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>11:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>08:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>16:22</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time. There will be downtime for anywhere between 1 and 3 hours.</p>tag:traintool.statuspage.io,2005:Incident/52178522020-10-04T12:00:37+02:002020-10-04T12:00:37+02:00Server Maintenance<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>12:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>07:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>14:05</var> CEST</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/27221012019-07-21T11:00:49+02:002019-07-21T11:00:49+02:00Server updates<p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>11:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>07:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>16:57</var> CEST</small><br><strong>Scheduled</strong> - De servers zullen worden voorzien van de laatste software updates. Tijdens de werkzaamheden zullen services op de betreffende servers niet of verminderd beschikbaar zijn. Gedurende de werkzaamheden zal (waar mogelijk) de gebruikelijke onderhoudspagina worden getoond. Betreffende servers zullen opnieuw opgestart worden na afloop van de werkzaamheden. "Downtime" zal tot een minimum beperkt worden.</p>tag:traintool.statuspage.io,2005:Incident/22088242019-02-20T08:00:41+01:002019-02-20T08:00:41+01:00Scheduled maintenance<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>08:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>07:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>08:40</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time, downtime is a necessity but will be reduced to a minimum. If all goes well downtime will be less than 15 minutes.</p>tag:traintool.statuspage.io,2005:Incident/21560862019-01-22T07:30:40+01:002019-01-22T07:30:40+01:00[Scheduled] Server Maintenance<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>07:30</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>07:15</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>11:51</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time, downtime is a necessity but will be reduced to a minimum. If all goes well downtime will be < 5 minutes.</p>tag:traintool.statuspage.io,2005:Incident/21540632019-01-18T07:30:50+01:002019-01-18T07:30:50+01:00[Scheduled] Server Maintenance<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>07:30</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>07:15</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>12:46</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time, downtime is a necessity but will be reduced to a minimum. If all goes well downtime will be < 5 minutes.</p>tag:traintool.statuspage.io,2005:Incident/20636992018-11-29T08:30:43+01:002018-11-29T08:30:43+01:00Server Maintenance<p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>08:30</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>29</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>26</var>, <var data-var='time'>13:42</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time, downtime is a necessity but will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/20331012018-11-20T08:06:03+01:002018-11-20T08:06:03+01:00SSL maintenance<p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>08:06</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>15:34</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time, if all goes according to plan it should take less than 5 minutes.</p>tag:traintool.statuspage.io,2005:Incident/19511522018-10-12T02:00:30+02:002018-10-12T02:00:30+02:00Network maintenance at Service Provider side<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>02:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>23:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>10:39</var> CEST</small><br><strong>Scheduled</strong> - Maintenance will take place on several core-switches. The maintenance activities include necessary software updates. <br /><br />During the maintenance activities, it may be that there will be short interruptions in the connection to our environment. These possible interruptions (2-4) are expected to last no longer than 5-15 minutes.</p>tag:traintool.statuspage.io,2005:Incident/19438622018-10-04T09:00:05+02:002018-10-04T09:00:05+02:00Upgrades and maintenance<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>09:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>08:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>10:51</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:traintool.statuspage.io,2005:Incident/18137522018-07-17T08:00:02+02:002018-07-17T08:00:02+02:00Storage Maintenance<p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>08:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>17</var>, <var data-var='time'>07:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>16</var>, <var data-var='time'>10:23</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:traintool.statuspage.io,2005:Incident/17916932018-07-02T21:00:09+02:002018-07-02T21:00:09+02:00Scheduled Maintenance<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>21:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>20:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>09:43</var> CEST</small><br><strong>Update</strong> - We are upgrading our storage capabilities. Some outage may occur in the aforementioned time window.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>14:47</var> CEST</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum</p>tag:traintool.statuspage.io,2005:Incident/11990392018-06-28T16:37:42+02:002018-06-28T16:37:42+02:00Server Maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:37</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>11:12</var> CEST</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/12786742018-06-28T16:37:16+02:002018-06-28T16:37:16+02:00Scheduled server maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:37</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>14:27</var> CEST</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/13276062018-06-28T16:36:58+02:002018-06-28T16:36:58+02:00Server update<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:36</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>14</var>, <var data-var='time'>16:00</var> CEST</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/15151552018-06-28T16:34:14+02:002018-06-28T16:34:14+02:00Server maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:34</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>13:35</var> CET</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unstable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/15707342018-06-28T16:33:39+02:002018-06-28T16:33:39+02:00Server Maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:33</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>12:06</var> CET</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/15834662018-06-28T16:33:16+02:002018-06-28T16:33:16+02:00Scheduled Maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:33</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>13:44</var> CET</small><br><strong>Scheduled</strong> - Our servers will be updated.
<br />During maintenance our services can be slow or unusable for a short period of time.
<br />Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/15912642018-06-28T16:33:00+02:002018-06-28T16:33:00+02:00Scheduled Update<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:33</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>15:42</var> CET</small><br><strong>Scheduled</strong> - Release SSL-update on server.
<br />Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/16116472018-06-28T16:32:45+02:002018-06-28T16:32:45+02:00Scheduled Maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:32</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>13:07</var> CET</small><br><strong>Scheduled</strong> - Maintenance will take place on our server. Some interruptions can take place in the connection to TrainTool during the maintenance. These interruptions are expected to last no longer than 5-10 minutes.</p>tag:traintool.statuspage.io,2005:Incident/11464762018-06-28T16:32:27+02:002018-06-28T16:32:27+02:00Login for education (SURFconext) will be unavailable for a short period<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>16:32</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>17:52</var> CET</small><br><strong>Scheduled</strong> - Note: this only affects users who login using a university account (e.g. Solis-id).
<br />
<br />Due to an update, login for education (e.g. Solis-id) will be unavailable for a short period of time. This will not affect users who are already logged in, they can continue to use TrainTool during this period.</p>tag:traintool.statuspage.io,2005:Incident/17803742018-06-24T12:01:51+02:002018-06-24T12:01:51+02:00Scheduled Maintenance<p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>12:01</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>09:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>10:41</var> CEST</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance our services can be slow or unusable for a short period of time. Downtime will be reduced to a minimum.</p>tag:traintool.statuspage.io,2005:Incident/15126372017-12-13T05:00:21+01:002017-12-13T05:00:21+01:00Server maintenance (part 2)<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>04:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>11:08</var> CET</small><br><strong>Scheduled</strong> - Our servers will be updated. During maintenance users won't be able to view their uploaded videos.
<br />After maintenance these videos will be viewable in retroaction.</p>